Accessibility statement

This accessibility statement applies to the website medienservice.frankentourismus.com.

However, the following restrictions apply (non-accessible content):

• Navigation: Navigation links are available, but there is no separate sitemap.
• Texts: The website does not provide any content in easy-to-read language.
• Images and graphics: Not all images included on the website currently have meaningful alternative text. These will be added gradually. Teaser images cannot be provided with ALT text. In addition, texts are also integrated directly into image files, for example in the event calendar.
• Buttons and links: Not all buttons or links are labelled. In some cases, the control sizes in the mobile application are insufficient.
• Contrasts: Not all pages have sufficient colour contrast.
• Videos: Some videos are still available without subtitles or audio descriptions. Accessible post-processing is being carried out step by step.
• Audio files: There are no sign language alternatives for audio content. The description is usually brief and does not provide a comprehensive summary of the content.
• Map displays cannot be made available in accordance with accessibility requirements.
• PDF documents: Not all PDF documents provided on the website are designed to be accessible. The most important information from these documents is usually accessible in accessible HTML form on the website.
• Online brochures are not accessible.
• Reminder list: When using the reminder list, restrictions may occur with individual screen readers.
• External booking systems (e.g. for accommodation or bookable experiences): These services are provided by third parties and are currently not fully accessible. For information and bookings, we are happy to offer personal assistance on phone +49 911 94151 0.

This content is temporarily exempted in accordance with Article 5 of Directive (EU) 2016/2102 of the European Parliament, as its full accessible implementation would currently represent a disproportionate burden.

This statement was created on 23 July 2025 based on a self-assessment in the form of Google Lighthouse Accessibility and WCAG tests. The content is reviewed regularly as part of our quality management process, most recently on 30 September 2025.

If you notice any shortcomings in the accessibility of our website, we would appreciate your feedback. Please use our contact form or contact us directly at:

Tourismusverband Franken e.V.
Pretzfelder Straße 15 | 90425 Nürnberg
Phone +49 911 94151-0
E-Mail: info@frankentourismus.de

If you believe that you have been disadvantaged by the inadequate accessibility of medienservice.frankentourismus.com, you can contact the enforcement body listed below:

Landesamt für Digitalisierung, Breitband und Vermessung
IT-Dienstleistungszentrum des Freistaats Bayern
Durchsetzungs- und Überwachungsstelle für barrierefreie Informationstechnik
St.-Martin-Straße 47 | D-81541 München
E-Mail: bitv@bayern.de
www.ldbv.bayern.de/digitalisierung/bitv.html